Custom and standard fields are not returned in API response

General discussion

I am accessing the below API with filters.

https://api.icims.com/customers/{customerId}/people/{peopleid}?fields=externalid,firstname,middlename,lastname,PreferredName,addresses,phones,email,gender,birthdate,race,startdate,usssn,rcf4003,job,rcf4003,rcf2006,drivinglicensenumber,drivinglicensestate

I am not getting the customfields in the response even though they are getting displayed in UI.

Sample Response:

"birthdate": "Information Complete",
"gender": "Information Complete",
"race": "Information Complete"

Embedded images in resume are blurry

General discussion

We are uploading PDF resumes to some person profiles using the endpoint = https://api.icims.com/customers/{customerId}/{profileType}/{profileId}/fields/{fieldId}/binary.

Everything is seeming to work correctly other than the image/logo embedded in the PDF file is blurry when viewing the file on the person's profile page. The text is clear. Additionally, when the resume is downloaded via the Resume Log interface, the image on the downloaded resume is clear.

Having trouble making get requests to the search api

General discussion

I am currently trying to query an endpoint using the search api and am not having any luck.

Here is the call I am attempting to run. I am running it as a Get in postman:
https://api.icims.com/customers/xxxxx/search/applicantworkflows?searchJson={"filters": [{"name": "applicantworkflow.person.firstname","value": ["Gabriel"]},{"name": "applicantworkflow.person.lastname","value": ["Soba"]}],"operator": "%26"}

This site is unavailable : error message when trying to access my sandbox

General discussion

Hi
I've been assigned a sandbox environment : https://isv*******test.icims.com/

However when I'am trying to login into my portal as a customer, I get an error message "this site is unavailable."

Do I have to specify my customerID in the URL ?

How do I access my customer portal to create job etc ....